•    Conduct needs analysis to develop training and support solutions that effectively address end user performance gaps and support requirements.
•    Deliver coherent and comprehensive training strategies and plans to stakeholders that demonstrate how proposed solutions will meet business objectives.
•    Routinely consult with subject matter experts, clients, and other stakeholders to ensure that the training and documentation meets the needs of the business.
•    Apply accepted project management methodology and standards to ensure projects are on time, within budget, and meet agreed upon quality standards.

Required Skills:
•    Proven project management skills in an eLearning environment. Ability to create project plans and tracking reports, and effectively manage large-scale learning projects that include a variety  of performance solutions and technologies. At least two sample projects must be demonstrated.
•    Strong people skills, including the demonstrated ability to collaborate, motivate and work with a team to improve the quality of training materials and outcomes.
•    Excellent time management and organizational skills needed to effectively manage the work activities of team members across multiple projects.

Nice To Have:
•    PMP certification and/or formal project management training.
•    Ability to design and administer Learning Management Systems (LMS) and Learning Content Management Systems (LCMS).
•    Experience with web conferencing and collaboration tools (e.g. Adobe Connect) 

Required Qualifications:
•    A university degree in English, Communications, Adult Education or a related field.
•    A minimum of 4 years working as a team lead/manager in an eLearning environment.
•    A minimum of 6 years developing eLearning curriculum and face-to-face training.